How to Keep Communication Flowing In Your Organization

Everyone knows that, for the human body to operate properly, blood must circulate in it continually. The flow can’t stop, lest you die.

Communication is the bloodstream of an organization. And like the body, for an organization to operate properly, communication must circulate continually. The flow can’t stop. If there’s any clot, the organization–just as the body–the survival of the organization is at risk.

Unfortunately, it’s common to see bottlenecks of communication in organizations. And this puts the organization in peril–or at least significantly reduce its efficiency.

Whatever your role in the organization, you can help your organization ensure communication flows.

Don’t Be a “Communication Clot”

I’m sure you know someone in your organization that, when a message is sent to them, the communication will inevitably break. If the message was meant to be transmitted to others, it’s not–or it takes a long time before it’s transmitted.

These people are communication clots. They interrupt the flow of communication. This breakdown of communication slows down the organization and creates frustration at many levels. If your organization develops too many clots, it’ll be seriously crippled.

Make sure you’re not that person. That is, when you receive a message, identify quickly what to do with it and who else needs to get that piece of information and transfer the message to them as soon as you can. And the higher you are placed in your organization’s hierarchy, the more important this is; you receive information that is vital for your people to do their work. And sitting on it comes at a cost that you don’t want to pay.

Deal With “Communication Clots”

If people in your organization are blocking the flow of communication, they need to be addressed so that the situation can be rectified. It’s simpler to deal with the people under your supervision, as you can set a standard for them and hold them accountable to it.

However, even the people who aren’t under your supervision need to be addressed. You may not have the authority to address the situation. If a clot of communication hampers the progress of your work, you must inform your manager.

Dealing with communication breakdowns takes time and can be complicated. But with consistent reinforcement of the importance of responsive and clear communication, you can progressively bring your organization back to a healthy state.

With time, you’ll create a culture where effective and fluid communication is the norm.

 

About The Author

Vladimir Elie

I help people learn and apply success principles and strategies so that they can get the results they want in life.